Mailroom Management
made easy

Frequently Asked Questions

• What exactly is TRAXsuite?

  TRAXsuite is a cloud-based package management software solution that helps organizations register, track, and manage all their incoming packages. It provides full transparency and visibility into the package management process from the moment a package arrives to the moment it is picked up.

• How does TRAXsuite work?

  TRAXsuite uses advanced scanning and notification technology to effortlessly and accurately register every incoming package and link it to the recipient.

  The system automatically sends notifications to recipients when their parcels are ready for pick-up at a designated location or via delivery.

   

• Who is TRAXsuite for?

  TRAXsuite is designed for businesses and organizations of all sizes that need a streamlined solution to manage and track inbound packages.

  It is ideal for office environments, property managers, government institutions, distribution centers, hospitals, and other settings where parcels are received on a regular basis.

   

• Do I need special hardware?

  TRAXsuite is a cloud-based solution that you can use via the browser. All other hardware, such as scanners and label printers, is optional.

• How can we get started with TRAXsuite?

  To get started with TRAXsuite, all you need to do is create an account and integrate the software into your package management process. Our team is always ready to help you set up and configure the software and to answer any questions you may have.